Legal Documents

8999 Pet Terms & Conditions – Know Before You Use

Please read these Terms & Conditions carefully before using the 8999 pet platform. By registering an account, you confirm that you agree to all of the terms set out herein.

Last Updated: 1 January 2026
Language: Bengali
Reading time: 12 minutes
Internationally Licensed
Account Rules
Rules governing registration, verification, and account management.
Payment Policy
A complete guide to deposits, withdrawals, and transactions.
Betting Rules
Rules governing bet acceptance, cancellation, and result settlement.
Bonus Terms
Wagering and usage rules for promos and bonuses.
Section 1
Introduction & Consent

These Terms and Conditions ("Terms") constitute a legally binding agreement between 8999 pet and its platform users. By accessing our services through the 8999 pet website, mobile app, or any other channel, you are deemed to have automatically accepted these Terms.

8999 pet is an international online gaming and Sports Betting operator. Our platform provides services to adult users in Bangladesh and select regions. We strongly encourage all users to read these Terms & Conditions before accessing the platform.

Important
8999 pet reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

For users in Bangladesh, the Bengali version of these Terms shall be considered the primary document. In the event of any conflict between the English and Bengali versions, the Bengali version will take precedence.

Valid Agreement Bangla-First January 2026
Section 2
Eligibility & Age Requirements

To register and place bets on 8999 pet, you must meet all of the following requirements:

  • Age: You must be 18 years of age or older. Accounts belonging to underage users will be permanently closed and all balances may be forfeited.
  • Identity: You must register using your own name. Opening an account under someone else's identity is strictly prohibited.
  • One Account: Each person may hold only one account. If multiple accounts are found, all of them will be closed.
  • Geographical Restrictions: Access to 8999 pet's services may be restricted or prohibited from certain countries or regions.
  • Mental Capacity: You must bet voluntarily and in a sound state of mind.
Warning
Providing false information during age verification will result in permanent account closure and possible forfeiture of your entire balance. 8999 pet may request identity and age verification documents at any time.

By creating an account with 8999 pet, you confirm that you meet all of the conditions stated above. If any condition is found to be unmet during verification, we reserve the right to suspend or forfeit the account and its balance.

Section 3
Account Registration & Security

When opening an account with 8999 pet, you must provide accurate and up-to-date information. Providing false or misleading information constitutes a breach of contract.

You will be required to provide the following at registration:

  • An active Bangladeshi mobile number (for OTP verification)
  • Full name (as per National ID)
  • Date of birth (18+ verification)
  • Strong Password

Your Responsibilities Regarding Account Security:

  • Keep your password confidential and do not share it with anyone
  • Notify 8999 pet immediately of any unauthorized access to your account
  • Always log out after using a public or shared device
  • If you notice any suspicious activity, change your password immediately
Security Tips
8999 pet will never ask for your password or OTP via email or phone. If anyone does, you may be the target of a scam — please contact our Help Centre immediately.

To update the information on your account, make changes via your profile settings. Identity verification may be required for certain updates.

Section 4
Deposits, Withdrawals & Payment Policy

8999 pet supports Bangladesh's major payment methods, including bKash, Nagad, and Rocket. All transactions are secure and encrypted.

Deposit Rules:

  • Minimum deposit amount: ৳100 (one hundred BDT)
  • Only use payment methods registered in your own name
  • The reference number must be entered correctly when making a deposit
  • Third-party payments are not accepted; any such deposits will be cancelled
Payment Methods Minimum withdrawal Processing time Limit/Day
BKash৳5005–15 Minutes৳50,000
Nagad৳5005–15 Minutes৳50,000
Rocket৳50010–30 minutes৳30,000
Bank Transfer৳1,0001–3 Hours৳2,00,000

Withdrawal Rules:

  • Account verification must be completed before making a withdrawal
  • Bonus funds cannot be withdrawn until the applicable wagering requirements have been met
  • Withdrawals can only be made to an account registered in your own name
  • Additional verification may be required in compliance with Anti-Money Laundering policies
Please Note
8999 pet reserves the right to temporarily hold suspicious transactions. Your balance may be frozen during any ongoing investigation. Honest and transparent transactions are always the best approach.
Section 5
Betting Rules & Terms

Before placing a bet on 8999 pet, it is essential to familiarise yourself with the following rules. These rules apply across all betting markets.

Bet Acceptance & Confirmation:

  • A bet is considered final only after you click the "Confirm" button on the bet slip
  • 8999 pet will not be liable for any bet for which no confirmation was received due to a technical error
  • If odds change before your bet is placed, the updated odds will apply
  • Minimum bet amount: ৳10; maximum limits vary by event and market

Bet Cancellation & Refunds:

  • If a match is cancelled, all related bets will be voided and stakes refunded
  • If a match is abandoned, the result stands if more than 50% of play has been completed; otherwise, the bet is void
  • 8999 pet reserves the right to void bets placed at clearly incorrect odds due to a technical error
  • Once confirmed, bets placed during Live Betting cannot be changed

Cashout Rules:

  • The cashout feature is only available on selected matches and markets
  • The cashout amount will be determined based on the odds at the time of the request
  • Cash-outs may be delayed or cancelled due to technical reasons
Please Note
Betting outcomes are determined solely by the data recorded in 8999 pet's system. In the event of any dispute, the decision of 8999 pet shall be final.
Section 6
Bonus & Promotion Terms

Bonuses and promotions offered by 8999 pet are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

General bonus rules:

  • Each bonus has its own wagering requirements that must be met before a withdrawal can be made
  • Bonus balance and real balance are displayed separately
  • The same bonus offer cannot be claimed more than once
  • If bonus abuse is detected, all bonuses and any associated winnings will be forfeited
  • 8999 pet reserves the right to modify or cancel any bonus offer at any time
Bonus Type Wagering Requirements Duration Applicable to Sports
Welcome Bonus10x30 days
Reload Bonus8x7 days
Cashback1x3 Days
Free Bet3x7 days
Acca Bonus2x14 days

Only bets placed using a bonus balance count towards wagering requirements. Bets must have minimum odds of 1.50 to qualify — any bets placed at lower odds will not contribute to wagering.

Bonus Notice
Any attempt to claim bonuses through multiple accounts, multiple registrations from the same IP address, or any other dishonest method will result in all associated accounts being closed.
Section 7
Responsible Gaming Policy

8999 pet is strongly committed to responsible gaming. Betting is a form of entertainment — it should never be treated as a sole source of income.

The following responsible gaming tools are available free of charge on the 8999 pet platform:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits
  • Betting limits: A limit on the total amount you may bet within a specified period
  • Session Limits: Maximum continuous usage time on the platform
  • Self-Exclusion: Temporary account suspension from 1 week up to 5 years
  • Reality check: Regular Time-Spent Notifications

For more details about these tools, please visit our Responsible Gaming View page.

When 8999 pet's AI system detects unusual betting behaviour, it automatically sends an alert and, where necessary, activates customer support. Any protective intervention we take is carried out in the interest of our users.

Section 8
Prohibited Activities

The following activities are strictly prohibited on 8999 pet. Any violation of these rules will result in immediate account closure and the full balance may be forfeited.

  • Match Manipulation: Attempting to artificially influence the outcome of any sporting event
  • Arbitrage Betting: Attempting to make risk-free profits by placing opposing bets across multiple bookmakers
  • Bots & Automated Software: Using automated betting software on the platform
  • Fraud & Deception: Any form of fraud, hacking, or system manipulation
  • Money Laundering: Using the platform for the purpose of money laundering
  • Multiple Accounts: Multiple accounts under one person's name or identity
  • Internal data: Betting based on insider information
  • Bonus Abuse: Attempting to systematically circumvent bonus terms and conditions
Warning
8999 pet's advanced AI and fraud detection systems monitor all transactions and betting activity. If fraudulent activity is detected, legal action may be taken.
Section 9
Data Protection & Privacy

8999 pet places the highest priority on protecting your personal information. We adhere to international data protection standards.

8999 pet uses your information for the following purposes:

  • Account Registration & Verification
  • Payment Processing & Fraud Prevention
  • Providing customer support
  • Regulatory reporting requirements
  • Delivering personalized experiences and offers

8999 pet does not sell your personal information to third parties. Only limited data is shared with partners strictly necessary for the provision of our services.

For more information on data protection, please visit our Privacy Policy Read.

Section 10
Account Suspension & Closure Policy

8999 pet may temporarily suspend or permanently close an account without prior notice in the following circumstances:

  • If evidence of a breach of terms is found
  • Fraudulent activity or suspicious transactions
  • As directed by the regulatory authority
  • Upon request from a next of kin following the death of the account holder
  • Accounts inactive for an extended period (24 months)

Upon account closure, the verified balance (excluding bonuses) will be returned, unless a forfeiture decision has been made due to a breach of terms.

If you wish to close your account yourself Help Centre's apply via.

Section 11
Dispute Resolution Process

In the event of any dispute or complaint, 8999 pet will first seek an amicable resolution. The dispute resolution process is as follows:

Step 1 – Direct Contact: Submit a complaint via live chat or email at our Help Centre. An initial response will be provided within 48 hours.

Step 2 – Formal Complaint: If your issue remains unresolved, please submit a detailed written complaint to support@8999pet.ws. We will endeavour to resolve it within 7 business days.

Step 3 – Third Party: If the matter remains unresolved after both stages, a complaint may be submitted to our licensing regulatory authority.

Important
During any dispute, data recorded in the 8999 pet system will be treated as the authoritative record. All betting transaction records are retained for up to 5 years.
Section 12
Terms Updates & Communication

8999 pet reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified in advance of any significant changes via in-app notifications or email.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms. We encourage you to review this page regularly.

For any questions or comments, please get in touch with us:

Closing Note
Please ensure you have read and understood these Terms & Conditions before using 8999 pet. If anything is unclear or you have any questions, our Bengali-speaking support team is always on hand to help.

❓ Common questions about Terms & Conditions

Quick answers to the most frequently asked questions

Before any significant changes take effect, 8999 pet will send a push notification through the app and an SMS to your registered mobile number. Please refer to the "Last Updated" date at the top of the page.

Registration by anyone under 18 is strictly prohibited. If detected during verification, the account will be permanently closed and the balance forfeited. 8999 pet enforces a strict policy on the protection of minors.

If you do not agree with the Terms & Conditions, please refrain from using 8999 pet. If you wish to close your account, Help Center Contact us.

Immediately Help Center report it and request account closure. Voluntary disclosure is generally not subject to any punitive action.
Done reading the Terms?

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